How can I reset my NetConfig password ?
You can reset either your master login password or your package login password.
If you have forgotten your password, there are several ways to reset it. First, always try to use the automatic password reset. You can find it at
www.netzone.ch/config Forgot password.
www.netzone.ch/config Forgot password.
A new tab will open. Enter the username associated with the account you wish to reset the password for, then click Continue.
A password reset link will be sent to the email address associated with your account.
If the associated address is no longer valid, you must submit a written password request. To verify you, we will require a copy of an identity document such as id card, passport or driver license and a copy of an utility bill such as electricity bill, phone bill etc… that has your home address on it. You can submit the request here.
Click on the link in the email you received and enter a new password. Then click on Set Password.
Perfect! The new password is now set and can be used to log into NetConfig.
